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Google Voice Alternatives: Free & Paid Options for Every Need!

28 Alternatives
Reena Devi Reena Devi
May 15, 2024

Does Google Voice feel decent but not offer the level of customization that you seek? It is time to explore its alternatives. This post delves into the top Google Voice alternatives that allow you to take control of your communication experience. 

Let’s dive in!

The era of owning a single phone number is over now. With the rise in side hustles and remote work, seamless call forwarding, multiple phone lines, and professional greetings are crucial. 

Launched on 11 March 2009, the Google Voice app quickly became the favorite for making international calls and marked a milestone in business phone systems. 

But! This was more than a decade ago. Today the times have changed, and so as the needs of users.

Google Voice app allows you to make free calls, gives you a new number for texting and calling, and works seamlessly with your Gmail account. However, its capabilities and features might start feeling limited, especially when you are utilizing a business phone system.

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Fortunately, with the rising demand for Google Voice alternatives, today the market is chockfull of improved and all-new cloud-based phone systems, each boasting a new set of features.

We have thoroughly researched and dug out the top Google Voice alternatives that offer better call quality, advanced call routing and integration possibilities, and other features that GV lacks.

Let’s dive into each alternative detail including features, pricing structure, and pros and cons to make an informed decision! 

07 Top Google Voice Alternatives to Improve Communication Experience

Although Google Voice offers call forwarding, voicemail, and call termination options for Gmail account holders, it has complicated multimedia messaging, lacks call support, and offers limited customization. This has led many users to seek alternatives to improve their communication experience and productivity. 

Let’s take a quick look at the top alternatives to Google Voice.

RingCentral

Google Voice calling

RingCentral is one of the best Google Voice alternatives. It is a cloud-based UCaaS (Unified Communications as a Service) platform. Unlike Google Voice which majorly emphasizes texts and calls, RingCentral offers all-inclusive communication tools. 

This Google Voice calling alternative is best for businesses looking for a strong communication solution. It is a powerful communication platform for businesses looking for feature-rich communication solutions. 

What makes RingCentral better than Google Voice?

Provides call recording, video conferencing, and auto attendant services which are missing in Google Voice.
Easily scales according to the growing needs of your business whereas GV has limitations on a number of users.
Seamless integration with various business apps, improving the efficiency of the workflow.
RingCentral prioritizes quality of calls and uptime which is critical in business communication. 

Pricing Structure:

  • Come with a 15-day free trial.
  • The Essential plan starts at $20 per user/month.
  • The Standard plan starts at $30 per user/month.
  • The Premium plan starts at $40 per user/month.
  • The Ultimate plan requires custom pricing.

Pros and Cons

Pros
  • This platform is rich with features.
  • Scalable solution for all sizes of businesses.
  • Smooth integration with several business tools.
  • The quality of calls is reliable.
Cons
  • Expensive than Google Voice.
  • The range of features requires learning.
  • Excessive features for simple communication needs.

Ooma

Google Voice calling

Ooma is another best Google Voice calling alternative. This platform provides unlimited domestic calling within Puerto Rico, Canada, Mexico, and the United States which can save money for your business. It offers VoIP (Voice over Internet Protocol) meaning it provides traditional phone features through an internet connection.

This app offers a good balance between business-oriented functionalities and affordability which makes it a strong alternative to Google Voice. It is a compelling option for small businesses looking to boost customer satisfaction levels or professionals seeking feature-rich communication solutions at a competitive cost.

What makes it better than Google Voice?

It offers features for businesses like multi-line support, virtual receptionist, and international calling options while Google Voice mainly focuses on calling and texting.
Comes with an Ooma Telo device that seamlessly connects to your internet connection. This setup is comparatively simplified than GV which heavily depends on software integration.
It offers phone support and live which Google Voice support lacks.

Pricing Structure:

  • The Ooma Premier plan starts at $19.95 per month.
  • The Ooma Pro plan starts at $29.95 per month.

Pros and Cons

Pros
  • Comparatively affordable than some business VoIP solutions.
  • User-friendly interface.
  • Quick access to customer support.
  • Rich with business-related functionalities.
Cons
  • Limited features compared to the premium tier of RingCentral.
  • A few users have reported call quality issues.

Nextiva

Nextiva phone

Nextiva is another unified communication as a service platform that goes beyond basic phone features. This Google Voice alternative offers a comprehensive suite of communication features specifically designed to cater to business needs. Nextiva is a powerful platform ideal for businesses looking for feature-rich communication tools.

With dedicated support and advanced features, the Nextiva phone app is undeniably another strong contender against Google Voice.

What makes it better than Google Voice?

Nextiva boasts a wide range of advanced features like CRM (customer relationship management) tools integration, call analytics, and video conferencing which are missing in GV.
Nextiva expertly accommodates large teams and complicated workflows as it scales with your business.
It offers high uptime and reliable call quality which is essential for businesses.
Nextiva customer service is top-notch which are dedicated to providing help whenever you need it.

Pricing Structure:

  • For 20 users, the price starts at $18.95 per user/month.
  • For less than 20 users, the plan starts at $23.95 per user/month (price decreases based on the number of users).

Pros and Cons

Pros
  • It is a feature-rich platform that caters to varied business requirements.
  • Nextiva customer service is dedicated and offers prompt solutions.
  • Provides seamless integration with various business tools.
  • Highly reliable and scalable platform.
Cons
  • Comparatively more expensive than Google Voice.
  • Due to abundant features, some users might be required to learn them.

8×8

Nextiva

8×8 is another alternative to Google Voice cloud-based UCaaS platform similar to Nextiva and RingCentral. This platform provides an all-inclusive suite of features and communication tools to improve efficiency and collaboration within business. It is a VoIP provider with more than 3 million users around the world.

It offers a range of features including call queues, local numbers, ring groups, user limits, and various tools to train staff. 8×8 offers robust security features including multi-factor authentication and password rules.

What makes it better than Google Voice?

8×8 offers features beyond basic calling and texting. It provides functionalities like CRM integrations, call analytics, and contact center features for handling a high volume of calls.
This platform is highly scalable and it caters to all sizes of businesses.
8×8 offers top data security and reliable call quality.
Dedicated customer support to offer quick assistance to businesses.

Pricing Structure:

  • 8×8 has not listed its pricing. Users need to contact their sales team for custom quotes.

Pros and Cons

Positive
  • Feature-rich platform that caters to several business requirements.
  • Accommodates growing and complex communication needs.
  • More focus on the security of the data and high uptime.
  • Reliable for growing businesses.
Negatives
  • More pricier than Google Voice.
  • Abundant features require learning.
  • To know the exact price, users need to contact the sales team.

Grasshopper

free alternatives to Google Voice

Grasshopper is one of the best Google Voice alternatives in the market. It is a user-friendly VoIP solution specifically designed for small businesses and entrepreneurs. It offers an affordable phone system with a professional touch.

What makes it better than Google Voice?

Grasshopper provides business-oriented features like toll-free numbers, multiple extensions, and virtual receptionists which are missing in Google Voice’s free tier.
Call forwarding and custom voicemail greeting options.
With extensions, team members can easily collaborate and do call routing.
Simple and intuitive interface, making it easy-to-use for non-tech savvies.

Pricing Structure:

  • The Solo plan starts at $26 per month.
  • The Standard plan starts at $49 per month.
  • The Premium plan starts at $89 per month.

Pros and Cons

Pros
  • User-friendly interface.
  • Comparatively affordable than other UCaaS platforms.
  • Multiple extensions and virtual receptionist.
  • Easy integration with existing tools.
  • Simple setup.
Cons
  • Lack of advanced features like call analytics and video conferencing.
  • Limited third-party integrations.
  • Lack of call recording feature.

Phone.Com

free Google Voice alternative

Phone.com is one of the free alternatives to Google Voice specifically designed for businesses seeking a feature-rich communication platform within affordability. It is a cloud-based VoIP service provider which is a strong contender against Google Voice.

This free Google Voice alternative focuses more on scalability, business integrations, and professionalism, making it the best pick for companies looking for a robust cloud-based phone system. 

What makes it better than Google Voice?

It offers a range of features like call recording, auto attendant, video conferencing, and call analytics which are missing in GV.
Phone.com caters to all business sizes as this platform is highly scalable.
Auto attendant and dedicated business phone numbers.
You can increase the efficiency of existing business tools with easy integration.

Pricing Structure:

  • Offers a free 30-day trial with a money-back guarantee. 
  • The basic plan is $12 per user/month.
  • The Plus plan is $18 per user/month.
  • The Pro plan is $27 per user/month.

Pros and Cons

Pros
  • Feature-rich platform that caters to all sorts of communication needs.
  • Reliable and scalable solution for growing business.
  • Offers smooth integration with existing business tools.
  • Gain insights into call performance to find areas that require improvement.
Cons
  • Pricier than Google Voice.
  • Due to abundant features, users will require learning.
  • Not suitable for personal needs, it is more focused on business.

OpenPhone

OpenPhone app

OpenPhone is one of the best Google Voice alternatives today specifically designed for small businesses and entrepreneurs. It offers the simplicity of Google Voice and comes with strong UCaaS features like RingCentral. 

OpenPhone app is a strong contender against GV. It is the best option for small businesses and entrepreneurs seeking an affordable and user-friendly phone system. It comes with essential tools like team collaboration, multiple phone numbers, and call management functionalities.

What makes it better than Google Voice?

OpenPhone offers functionalities such as call forwarding to team members, toll-free numbers, and basic IVR (interactive voice response) which is missing in Google Voice.
It allows you to manage personal and separate business lines within the same app.
OpenPhone app facilitates collaboration and communication within your team via team messaging features.
OpenPhone offers functionalities such as call forwarding to team members, toll-free numbers, and basic IVR (interactive voice response) which is missing in Google Voice.

Pricing Structure:

OpenPhone app offers three tiered plans.

  • The Basic plan starts at $10 per user/month.
  • The Standard plan starts at $20 per user/month.
  • The Pro plan starts at $30 per user/month.

Pros and Cons

Pros
  • User-friendly interface for all businesses.
  • It is more affordable than some UCaaS platforms.
  • Team messaging and toll-free numbers.
  • Desktop app to manage calls conveniently.
Cons
  • Lacks features like call analytics and video conferencing.
  • Limited integration with third-party tools.
  • Comparatively limited customer support options than its competitors.

Frequently Asked Questions About Google Voice Alternatives

Is there a better option than Google Voice?

Yes, there are both free and paid options with features ranging from basic calling to seamless integration with communication tools.

What should I consider when choosing a Google Voice Alternative?

You should consider your texting and calling needs, desired features, compatibility with your carrier, and budget when choosing a Google Voice alternative.

Which Google Voice alternative is best for business?

Grasshopper and Nextiva are considered the best alternatives to Google Voice.

How do I choose the best Google Voice alternative for me?

Choosing the best Google Voice alternative depends on your business needs and priorities. For example, analyze the features you are looking for like voicemail, video conferencing, call forwarding, and transcription, or basic calling and texting.

Which is the best Google Voice alternative overall?

Although all the listed alternatives to Google Voice are best, RingCentral and 8×8 offer comprehensive features for businesses.

The Bottomline

The world of communication has massively evolved. 

You have explored top Google Voice alternatives, each catering to specific preferences and needs. With these alternatives to Google Voice, you can future-proof your communication strategies.

All apps offer scalability and adaptability which ensures it grows with your business. 

Now start using any of these Google Voice alternatives and confidently navigate through the ever-changing landscape of communication. 

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